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Broadleaf Commerce Logo
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Broadleaf Commerce LLC

Broadleaf Commerce

Composite Score
8.0 /10
CX Score
8.2 /10
Broadleaf Commerce
8.0 /10

What is Broadleaf Commerce?

Broadleaf Commerce believes in furthering commerce innovation and empowering teams to solve complex B2B and B2C challenges across catalog (PIM), content (CMS), Unified, Multi-site and Marketplace solutions. Broadleaf provides an eCommerce platform built on cloud-native microservice architecture and supported by a team of expert engineers and consultants.

Company Details


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Broadleaf Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Broadleaf Commerce?

11% Negative
11% Neutral
78% Positive

Pros

  • Caring
  • Respectful
  • Efficient Service
  • Acts with Integrity

Feature Ratings

Average 80

Shopping Cart Management

86

Multi-Storefront

84

Catalog Management

84

Payment Processing

80

Content Localization

79

Multi-Language Support

79

Content Management

79

Reporting and Analytics

79

Order Management

77

Integrated Search

76

Guided Selling

75

Vendor Capability Ratings

Average 81

Vendor Support

88

Business Value Created

87

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Quality of Features

80

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

73

Broadleaf Commerce Reviews

Olin M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2026

Great solution for complex Commerce

Likeliness to Recommend

10 /10

What differentiates Broadleaf Commerce from other similar products?

What differentiates Broadleaf Commerce is having the flexibility to tackle complex commerce problems. This can be anything from multiple properties, multiple languages and geographies, high number of SKUs or complexities in SKU makeup to B2B complexities and desired feature set. They leverage a modern architecture that is composable and scalable allowing brands to support current needs while positioning them to innovate quickly and be ready for an agentic future.

What is your favorite aspect of this product?

The modularity of the platform allows us as solution partners to implement very customized solutions for large companies that have complex business problems. Their financial model allows our customers the flexibility to leverage Broadleaf Commerce capabilities and modules without having to over-pay for features they don't need.

What do you dislike most about this product?

Given it's a built to be customized to address complex problems it does require a level of knowledg and development to achieve goals so not typically a good fit for non-complex, smaller businesses.

What recommendations would you give to someone considering this product?

I would recommend them to look at all deployment models and make a decision based on the one that best fits their business needs and growth plans.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Biren S.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2026

Recommend it for Mid-Large B2C Commerce Enterprise

Likeliness to Recommend

8 /10

What differentiates Broadleaf Commerce from other similar products?

Access to codebase makes easy & flexibility to customize. Coarse grained or Fine grained deployments based on customer requirements Customer services response time better compared to other industry leading platforms Backward compatibility & flexible upgrades

What is your favorite aspect of this product?

Access to code base & flexible deployment strategies

What do you dislike most about this product?

Lack of accelerators to faster head implementations (web or mobile).

What recommendations would you give to someone considering this product?

Need decent size in-house implementation team for platform adoption.

Pros

  • Trustworthy
  • Acts with Integrity
  • Client's Interest First
  • Reliable
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2026

Great software that helps us meet our goals!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Broadleaf Commerce Comparisons

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