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Brivo Access Logo
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Brivo Inc

Brivo Access

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Brivo Access
7.9 /10

What is Brivo Access?

Brivo Access is a unified security platform delivering new digital transformation capabilities for organizations worldwide. Brivo Access sets a new standard for access control with the industry’s first integrated business intelligence (BI) tools and machine learning technologies to transform data into actionable insights. Brivo Access will improve the ability of the CISO/CSO to manage more comprehensive data sets and have a more holistic view of the business. Security teams will be empowered with easily customized and visualized access control and smart building sensor data to illuminate anomalies and better protect their people and property.

Company Details


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Brivo Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brivo Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brivo Access?

0% Negative
3% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Client Friendly Policies
  • Fair
  • Altruistic

Feature Ratings

Average 82

Scheduled Access Times

86

Manual Key Override

86

Remote Door on Demand Lock Unlock

85

Integration With Other Security Systems

84

Intrusion Alarm Integration

84

Battery Backup

83

Support for Automatic Door Openers

83

Continuous Power

81

Remote Permanent Granting Removal of Door Access

80

Audit of Entry Times by Specific Individuals

78

Access Control Via Keypad Access Card or Biometrics

75

Vendor Capability Ratings

Average 81

Business Value Created

84

Breadth of Features

82

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

82

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Ease of Data Integration

79

Usability and Intuitiveness

79

Quality of Features

78

Ease of Implementation

77

Brivo Access Reviews

Jerry G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

For managing multiple sites.

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

Provides Bluetooth-enabled smart readers and connect to smartphones. With their physical ID or smartphone, Brivo readers can easily use the Brivo Access platform to open doors. Your locks, readers and sensors can communicate with each other thanks to control panels. In addition, they allow connections between other specialized technology solutions and Brivo's access control devices.

What is your favorite aspect of this product?

I like that we can remotely manage the access of tenants, guests, carriers and workers thanks to the visibility, intelligence and control of Brivo Access. Brivo's Access Cam enables HD video playback and real-time visual capture of building entrances. The Brivo Access program allows employees to monitor video footage and access events. You can unlock doors using a variety of access credentials, including cell phones, key cards, PINs, and fobs, thanks to the various ways to authenticate them.

What do you dislike most about this product?

There are still restrictions on the support window. If you desire all the extra features, prices may increase dramatically.

What recommendations would you give to someone considering this product?

I recommend Brivo Access; you can see the user interface from any web browser or mobile device that has an internet connection because it's cloud based.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebecca S.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Glad to have this product for our team

Likeliness to Recommend

7 /10

What differentiates Brivo Access from other similar products?

Great integration with products we were needed

What is your favorite aspect of this product?

Easy to use system

What do you dislike most about this product?

A little complicated to learn

What recommendations would you give to someone considering this product?

Make sure you compare alternative options

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Performance Enhancing
  • Less Caring
  • Under Delivered

Darryl B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Brivo Review June 2022

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

Brivo has been a good fit for our needs. Then there's the possibility that one of the disadvantages I listed is simply something I'm unaware of. Brivo support has also assisted us in the past, and we found it to be a positive experience. Door and gate opening is now simple no matter where you are thanks to the removal of the fob and gate clickers. Before opening the door, we can check the camera to see who is at the front door. To avoid having to wait for us to arrive at the front, we can open the doors now.

What is your favorite aspect of this product?

We've been able to automate our doors and gates thanks to Brivo. Our doors and gates can be opened from anywhere in the United States. To make things even more convenient, we were able to sync the app with Siri so that instead of opening the app, we can say "Hey Siri" Open (door, gate). Additionally, the website makes it simple to add new users. In terms of usability, the web interface is straightforward and reliable. All of the panels seem to pick up on the new settings fairly quickly. I appreciate the ability to schedule and email reports, as well as the ability to view events as they happen in real time.

What do you dislike most about this product?

For some reason, Apple Pay activates whenever my phone is too close to the reader. There is no risk of money being exchanged, but pressing the unlock button in the app gets in the way. The simplest solution is to use the app at a distance of no more than two feet from your body. The primary issue I have is that the card numbers in Active Directory do not sync. Even though we already have that information in AD, I must log into the interface every time a proximity card is assigned or reassigned. I've tried to get this before, but the company said no.

What recommendations would you give to someone considering this product?

Make sure to pass along the advice to keep the mobile app away from the reader's face. It works as long as you are a few feet away from the device. Multiple users will find it simple. Excellent system of protection.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Most Popular Brivo Access Comparisons

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