Bigtincan Readiness Customer Reviews 2026

What is Bigtincan Readiness?

Bigtincan Readiness (formerly Brainshark ) sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

Company Details

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Awards & Recognition

Bigtincan Readiness won the following awards in the Sales Coaching category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

0 Top Rated Capabilities

2 Top Rated Features

2025

3 Top Rated Capabilities

1 Top Rated Features

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

Bigtincan Readiness Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bigtincan Readiness.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bigtincan Readiness?

0% Negative

11% Neutral

89% Positive

Pros

Trustworthy
Altruistic
Client's Interest First
Friendly Negotiation

Feature Ratings

Average 79

Custom Scorecard Templates

85

Video Practice

83

Coaching Notes

82

Dashboards, Analytics and Reporting

80

Gamification

80

Coaching Records

78

Application Integration

78

Collaboration

77

AI Simulation Training

75

Call Ingestion

75

LMS Integration

74

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of IT Administration

80

Quality of Features

79

Ease of Implementation

79

Vendor Support

78

Business Value Created

77

Ease of Customization

76

Breadth of Features

73

Product Strategy and Rate of Improvement

72

Ease of Data Integration

72

Also Featured in...

Sales Enablement

Score 7.5

View Bigtincan Readiness in this category (opens in a new tab)

Bigtincan Readiness Reviews

Role: Operations
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2025

Good but need improviments

Likeliness to Recommend

6 /10

Pros

Trustworthy
Security Protects
Helps Innovate
Continually Improving Product

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Feb 2025

Strong capabilities in Sales enablement

Likeliness to Recommend

9 /10

Pros

Trustworthy
Efficient Service
Saves Time
Altruistic

Casey R.

Role: Operations
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2025

Great for Training and Implementation

Likeliness to Recommend

10 /10

What differentiates Bigtincan Readiness from other similar products?

Its allows for coaching anywhere and provides assistance with AI so that teams can easily communicate together.

What is your favorite aspect of this product?

I like that AI is integrated with the product. It improves the training experience. It's also very user friendly on both the website and the mobile app. This makes learning and engaging better.

What do you dislike most about this product?

It can be a little higher on cost but you're paying for the great service it provides. I would still pick this over any competitors.

What recommendations would you give to someone considering this product?

If you have a large team and want to have a great training platform for new hires and continuing education this is a great tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Bigtincan Readiness

What is Bigtincan Readiness?

Company Details

Need Assistance?

Awards & Recognition

Bigtincan Readiness Ratings

78 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Bigtincan Readiness?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Custom Scorecard Templates Ability to customize templates based on organizational KPIs, activities and objectives.

Video Practice Sales teams can record a video response, creating a practice environment for individuals to handle objections, role play etc.

Coaching Notes The solution allows managers to provide comments and feedback on calls, pitch practices etc. and to assign a score based on predefined scorecard.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Gamification Create and track sales contents or competitions, badges, live leaderboards and SPIFFs to drive behavioural change.

Coaching Records Centralized view of all evaluations, ratings, feedback by user.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Collaboration Able to share feedback, calls or videos with other individuals within the organization and allow peers to give feedback.

AI Simulation Training Sales reps have the ability to conduct a video call, slide presentation, pitch recording, product demo etc. with an AI Assistant.

Call Ingestion The platform can record or import sales calls from multiple channels i.e. phone, conference services, meeting platforms like Teams, WebEx or Zoom.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Sales Enablement

Bigtincan Readiness Reviews

Good but need improviments

Likeliness to Recommend

Pros

Strong capabilities in Sales enablement

Likeliness to Recommend

Pros

Casey R.

Great for Training and Implementation

Likeliness to Recommend

Pros

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Feature Ratings

Custom Scorecard Templates

Video Practice

Coaching Notes

Dashboards, Analytics and Reporting

Gamification

Coaching Records

Application Integration

Collaboration

AI Simulation Training

Call Ingestion

LMS Integration

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Implementation

Vendor Support

Business Value Created

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration