What is Avoma?
An AI Meeting Assistant, Collaboration and Intelligence platform for Sales, Implementation, and Customer Success teams. Make your remote meetings more actionable and collaborative. The all-in-one AI Meeting Assistant for working remotely.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Avoma?
Pros
- Acts with Integrity
- Fair
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Call Recording
Audio Transcription
Application Integration
Dashboards and Reporting
Role-Based Access
Mobile Support
Call Analytics
Manager Annotation and Feedback
Conversation Coaching
Pipeline Visibility
Artificial Intelligence Engine
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Avoma Screenshots
Meeting Transcript
CRM field updates
Unlimited scheduling links
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Custom AI Scorecards
Avoma Reviews
ABHISHEK V.
- Role: Public Sector
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2024
Great Features
Likeliness to Recommend
What differentiates Avoma from other similar products?
Ease of USe
What is your favorite aspect of this product?
Graphical User Interface
What do you dislike most about this product?
Initla setup takes a while to understand
What recommendations would you give to someone considering this product?
Slight learning curve, but a wonder to work with
Pros
- Appreciates Incumbent Status
- Enables Productivity
- Inspires Innovation
- Client's Interest First
Elizabeth M.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2025
AI-powered coaching with an intuitive
Likeliness to Recommend
What differentiates Avoma from other similar products?
What makes Avoma different is the way it delivers strong conversational intelligence for teams seeking accurate transcription, structure insights, and AI-assisted coaching, without the premium price tag of enterprise tools.
What is your favorite aspect of this product?
Avoma is highly organized and actionable, which is ideal for follow-ups and sync. It enables us to easily onboard without major training due to its user-friendly interface and proactive support. Early detection of churn signals like negative sentiments or recurring customer issues during calls has increased my outcomes. Moreover, its customer support is also very responsive and provides professional services while resolving every problem in a very short time.
What do you dislike most about this product?
It lacks aggregated insights across multiple calls, like patterns in objections, pricing discussions, or recurring feature mentions. I believe this will benefit in identifying trends across dozens of calls and help in strategic decision-making.
What recommendations would you give to someone considering this product?
Avoma works ideally if you want automated meeting summaries, call scoring, and coaching without enterprise-level complexity. All you need is to set up workflows to sync AI-generated notes and insights into CRM deal records or contact history for context-rich follow-up.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sara E.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
flexible and secure.
Likeliness to Recommend
What differentiates Avoma from other similar products?
Avoma is a meeting tool that automates daily work tasks with my colleagues, it is a solution that allows us to connect from anywhere, collaborating on the go in a flexible and secure way, it is a platform that provides collaboration solutions that are easy to implement, it offers security, speed and fabulous results.
What is your favorite aspect of this product?
Avoma is a tool that has significantly improved the way my work team meets and communicates by automating tasks and increasing workflow. It is a solution that allows us to be on the same page, achieving objectives in the most fluid way possible.The impact that Avoma has had has been positive in helping work teams in terms of context and action items to establish a clear flow of communications and reduce the execution gap.
What do you dislike most about this product?
Avoma offers among many collaboration options live markers that allow you to capture key moments during meetings dynamically with conversations that happen in real time, collaborating on the fly, Avoma is a powerful tool for people to meet and achieve larger goals, meetings with Avoma keep my work team connected and satisfied clients, it is a tool that helps with decision making and better time management.
What recommendations would you give to someone considering this product?
Avoma is a platform for meetings that are usually carried out effectively, collaborating and achieving alignment to achieve the desired objectives. It is a platform that, through collaboration options, allows my work team to give free rein to ideas without missing a single detail with maximum productivity, time and cost savings. Avoma has improved the way we communicate by automating low-value tasks and increasing high-value work unique features. I recommend it
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable