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Avoma

Avoma

Composite Score
8.7 /10
CX Score
8.7 /10
Category
Avoma
8.7 /10

What is Avoma?

An AI Meeting Assistant, Collaboration and Intelligence platform for Sales, Implementation, and Customer Success teams. Make your remote meetings more actionable and collaborative. The all-in-one AI Meeting Assistant for working remotely.

Company Details


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Awards & Recognition

Avoma won the following awards in the Conversation Intelligence category

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Avoma Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Avoma.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Avoma?

3% Negative
5% Neutral
92% Positive

Pros

  • Acts with Integrity
  • Fair
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Call Recording

90

Audio Transcription

87

Application Integration

85

Dashboards and Reporting

84

Role-Based Access

84

Mobile Support

81

Call Analytics

81

Manager Annotation and Feedback

81

Conversation Coaching

80

Pipeline Visibility

78

Artificial Intelligence Engine

78

Vendor Capability Ratings

Average 82

Vendor Support

86

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

84

Ease of Data Integration

83

Breadth of Features

82

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Customization

80

Quality of Features

80

Product Strategy and Rate of Improvement

80

Avoma Screenshots

Avoma Reviews

ABHISHEK V.

  • Role: Public Sector
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great Features

Likeliness to Recommend

10 /10

What differentiates Avoma from other similar products?

Ease of USe

What is your favorite aspect of this product?

Graphical User Interface

What do you dislike most about this product?

Initla setup takes a while to understand

What recommendations would you give to someone considering this product?

Slight learning curve, but a wonder to work with

Pros

  • Appreciates Incumbent Status
  • Enables Productivity
  • Inspires Innovation
  • Client's Interest First

Elizabeth M.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

AI-powered coaching with an intuitive

Likeliness to Recommend

9 /10

What differentiates Avoma from other similar products?

What makes Avoma different is the way it delivers strong conversational intelligence for teams seeking accurate transcription, structure insights, and AI-assisted coaching, without the premium price tag of enterprise tools.

What is your favorite aspect of this product?

Avoma is highly organized and actionable, which is ideal for follow-ups and sync. It enables us to easily onboard without major training due to its user-friendly interface and proactive support. Early detection of churn signals like negative sentiments or recurring customer issues during calls has increased my outcomes. Moreover, its customer support is also very responsive and provides professional services while resolving every problem in a very short time.

What do you dislike most about this product?

It lacks aggregated insights across multiple calls, like patterns in objections, pricing discussions, or recurring feature mentions. I believe this will benefit in identifying trends across dozens of calls and help in strategic decision-making.

What recommendations would you give to someone considering this product?

Avoma works ideally if you want automated meeting summaries, call scoring, and coaching without enterprise-level complexity. All you need is to set up workflows to sync AI-generated notes and insights into CRM deal records or contact history for context-rich follow-up.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sara E.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

flexible and secure.

Likeliness to Recommend

8 /10

What differentiates Avoma from other similar products?

Avoma is a meeting tool that automates daily work tasks with my colleagues, it is a solution that allows us to connect from anywhere, collaborating on the go in a flexible and secure way, it is a platform that provides collaboration solutions that are easy to implement, it offers security, speed and fabulous results.

What is your favorite aspect of this product?

Avoma is a tool that has significantly improved the way my work team meets and communicates by automating tasks and increasing workflow. It is a solution that allows us to be on the same page, achieving objectives in the most fluid way possible.The impact that Avoma has had has been positive in helping work teams in terms of context and action items to establish a clear flow of communications and reduce the execution gap.

What do you dislike most about this product?

Avoma offers among many collaboration options live markers that allow you to capture key moments during meetings dynamically with conversations that happen in real time, collaborating on the fly, Avoma is a powerful tool for people to meet and achieve larger goals, meetings with Avoma keep my work team connected and satisfied clients, it is a tool that helps with decision making and better time management.

What recommendations would you give to someone considering this product?

Avoma is a platform for meetings that are usually carried out effectively, collaborating and achieving alignment to achieve the desired objectives. It is a platform that, through collaboration options, allows my work team to give free rein to ideas without missing a single detail with maximum productivity, time and cost savings. Avoma has improved the way we communicate by automating low-value tasks and increasing high-value work unique features. I recommend it

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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