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Aurora Platform Logo
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Arctic Wolf Networks

Aurora Platform

Composite Score
7.1 /10
CX Score
7.3 /10
Category
Aurora Platform
7.1 /10

What is Aurora Platform?

Broad visibility across endpoint, network, identity, and cloud, powered by AlphaAI. The Arctic Wolf Aurora Platform (formerly Cylance) processes over 7 trillion events per week, and enriches them with threat intelligence and risk context to drive faster threat detection, simplify incident response, and eliminate alert fatigue.​

Company Details


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Aurora Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Aurora Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Generous Negotitation

Feature Ratings

Average 84

Automated Threat Response

92

Intrusion Detection Prevention

85

Whitelisting Blacklisting

85

Machine Learning

85

Behavioural Analytics

82

Continuous Monitoring

81

IOC Consumption

80

Agent Efficiency

78

Malware Identification Accuracy

77

Task Prioritization

77

IOC Tools

75

Vendor Capability Ratings

Average 77

Quality of Features

83

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Ease of Implementation

79

Ease of IT Administration

79

Business Value Created

79

Breadth of Features

76

Usability and Intuitiveness

75

Ease of Customization

74

Vendor Support

74

Availability and Quality of Training

68

Aurora Platform Reviews

SUDHEER M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

"Comprehensive and Effective Endpoint Security Sol

Likeliness to Recommend

10 /10

What differentiates Aurora Platform from other similar products?

BlackBerry Optics stands out from similar products with its prevention-first AI-powered approach, offering real-time threat prevention, rapid incident response, and seamless integration with BlackBerry Protect.

What is your favorite aspect of this product?

My favorite aspect of BlackBerry Optics is its proactive prevention approach using AI-powered endpoint detection and response capabilities, which reduces the burden on security teams and minimizes the risk of successful attacks.

What do you dislike most about this product?

The lack of specific information regarding dislikes makes it challenging to identify a particular aspect that users may dislike about BlackBerry Optics. Therefore, no specific dislikes on this one.

What recommendations would you give to someone considering this product?

Consider BlackBerry Optics for its AI-powered endpoint detection and response capabilities, offering easy deployment, prevention-first security, and enhanced visibility features for efficient incident investigation and remediation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Sara b.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Recommend for everyone

Likeliness to Recommend

10 /10

What differentiates Aurora Platform from other similar products?

I like how this software keeps our computers protected. We have had several incidents where we needed this to dig into what was happening on our computers. This helped us drill down and find what was happening.

What is your favorite aspect of this product?

Easy to deploy across entire network and simple to use. Rules were easy to create and roll out also. This is designed to pair with it and on workstations we have had little or no problems.

What do you dislike most about this product?

It took me a while to evaluate the dislikes. If i had to say something here, I would say when I click on the support view of a particular client, it asks me if i am sure I want to access that portal. I do understand it adds a layer of security, but there isn't a validation step. Simply click ok or cancel.

What recommendations would you give to someone considering this product?

Highly recommend this software. Definitely stands up to the test.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Satyaprakash S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2023

long-term customer satisfaction

Likeliness to Recommend

9 /10

What differentiates Aurora Platform from other similar products?

The MDM feature is far better than other solutions.

What is your favorite aspect of this product?

Excellent and Truly exceptional. Quick and fast support team with validate insight to products and solutions for BES UEM.

What do you dislike most about this product?

Minimal audit logging and difficult event searching over multiple days Poor audit logging and delays in updating product documentations on their website.

What recommendations would you give to someone considering this product?

I recommend the MDM feature.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy
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