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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Camila W.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Mobile and web based team management platform

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

You can create complex charts that show you the progress and if a project is delayed chart also shows you the next initiatives and how the delay will affect the project. Allows you to see individual users from where you can assign different tasks to different users. Giving you the oversight on each user. The simple user interface makes it easier to use. The calendar tool helps you keep track of the deadlines.

What is your favorite aspect of this product?

A great platform that makes teamwork and collaboration easier. Asana keeps your priority tasks in order. Asana has great integration with Google, Microsoft, Slack, and other tools to really tie it into other existing tools.

What do you dislike most about this product?

The view of the tasks can be improved to look more efficient. There is no way to prioritize tasks manually. It could be more user friendly. The area for tracking information could be improved. The auto clearance of a completed project isn’t available making it harder to track active and non-active projects.

What recommendations would you give to someone considering this product?

Asana is great for tracking orders and ensuring a timely delivery. All the users have access making it easier to set tasks for each of them.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Annette A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Asana is designed for managing tasks of teams

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It is specially designed for tracking, managing and organizing work. It is more beneficial for remote teams for managing and completing their work easily from anywhere. Teams can set their priorities, assigning tasks to other staff and sharing details of tasks in more efficient ways. You can keep track and follow tasks on each and every stage.

What is your favorite aspect of this product?

Various options are embedded in it for organizing work in many different ways for multiple departments according to their needs. Teams can easily be able to distribute their tasks to each team member uniquely so that everyone can be focused on their individually assigned tasks for better output. Its internal communication attribute is amazing which allows teams to communicate more efficiently with every department. It has a progress screen tool which helps in showing various stages of task completion thus improving team productivity.

What do you dislike most about this product?

Some of its features are not allowed on its free version you need to buy its premium version for additional features. It is lacking features regarding external communication.

What recommendations would you give to someone considering this product?

It enables teams to work and communicate with one another, So that they will be able to get know-how about working and planning of other staff or teams members. I would recommend it to all.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Saves Time

Eric E.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic project and task management tool

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

It is simple yet powerful. If you want to set it up to be simple task and project management the it can easily so that. If you want to create complex agile projects then it can do that too.

What is your favorite aspect of this product?

It’s very simple to find and handle tasks. Easy to see project status.

What do you dislike most about this product?

It’s quite a technical feeling interface so it can a little daunting if you’re non-technical.

What recommendations would you give to someone considering this product?

If you have a complex agile project then this tool can easily handle any project you throw at it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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