Asana Customer Reviews 2025 | Project Management

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Asana

Composite Score

9.0 /10

CX Score

9.3 /10

1067 Reviews Write a Review

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2025 Data Quadrant Champion

Latest Award, 2025

4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Respectful

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

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Product Management

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Objectives and Key Results

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Asana Reviews

Annette A.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Asana is designed for managing tasks of teams

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It is specially designed for tracking, managing and organizing work. It is more beneficial for remote teams for managing and completing their work easily from anywhere. Teams can set their priorities, assigning tasks to other staff and sharing details of tasks in more efficient ways. You can keep track and follow tasks on each and every stage.

What is your favorite aspect of this product?

Various options are embedded in it for organizing work in many different ways for multiple departments according to their needs. Teams can easily be able to distribute their tasks to each team member uniquely so that everyone can be focused on their individually assigned tasks for better output. Its internal communication attribute is amazing which allows teams to communicate more efficiently with every department. It has a progress screen tool which helps in showing various stages of task completion thus improving team productivity.

What do you dislike most about this product?

Some of its features are not allowed on its free version you need to buy its premium version for additional features. It is lacking features regarding external communication.

What recommendations would you give to someone considering this product?

It enables teams to work and communicate with one another, So that they will be able to get know-how about working and planning of other staff or teams members. I would recommend it to all.

Pros

Reliable
Efficient Service
Effective Service
Saves Time

Eric E.

Role: Sales Marketing
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Fantastic project and task management tool

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

It is simple yet powerful. If you want to set it up to be simple task and project management the it can easily so that. If you want to create complex agile projects then it can do that too.

What is your favorite aspect of this product?

It’s very simple to find and handle tasks. Easy to see project status.

What do you dislike most about this product?

It’s quite a technical feeling interface so it can a little daunting if you’re non-technical.

What recommendations would you give to someone considering this product?

If you have a complex agile project then this tool can easily handle any project you throw at it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Sales Marketing
Industry: Apparel
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Perfect project management tool

Likeliness to Recommend

8 /10

Pros

Respectful
Client's Interest First
Performance Enhancing
Enables Productivity

Cons

Less Effective Service

Latest Research

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Asana Ratings

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Product Management

Objectives and Key Results

Asana Reviews

Annette A.

Asana is designed for managing tasks of teams

Likeliness to Recommend

Pros

Eric E.

Fantastic project and task management tool

Likeliness to Recommend

Pros

Perfect project management tool

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support