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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

83

Mobile Access

83

Hierarchical Task Management

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Jacob H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

The mobile version of Asana is fairly well developed and optimized, but it doesn't fit many of the tools that I personally consider paramount, or at least in my case, required them to allow us to provide commentary and information on conversations. we had with customers.

What is your favorite aspect of this product?

What I admire most about this product is that Asana allows our team to be organized. Generally we use it to support marketing and testing of new technical documents and case studies that are still being built.

What do you dislike most about this product?

Since adopting the use of Asana, we haven't found a product that fails because it can produce the novel sections and then set up rules to automatically defer an issue / once certain criteria are met.

What recommendations would you give to someone considering this product?

We have the opportunity to recommend and Asana that this product has a unique feature that allows us to do all our work ourselves, as well as the Rules feature that allows us to automate some of the manual steps mentioned; However, the fraction of rules that can be generated is limited.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Katiria R.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

I love Asana!

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

I love how it easy it is to navigate, add tasks, delegate tasks or projects and the documentation tracker features.

What is your favorite aspect of this product?

My tea and I have been using this for months and we're loving it. We can see what other's have on their to-do list and add something.

What do you dislike most about this product?

I don't think I have anything I dislike at the moment.

What recommendations would you give to someone considering this product?

It's fairly easy to navigate, don't be afraid to use all features as they can be extremely useful.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Chai L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use but severely lacking features

Likeliness to Recommend

5 /10

What differentiates Asana from other similar products?

It is really easy to get it set up and using it. The interface is beautiful as well.

What is your favorite aspect of this product?

The UX design

What do you dislike most about this product?

It was not possible to easily assign two people parts of a task. Made for a lot of duplicate tasks.

What recommendations would you give to someone considering this product?

Try it out and see if it works for you before committing. I do not recommend it for larger organizations.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Efficient Service

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