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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Melanie T.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Asana helped us to finish our projects on time

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is a project management software that really allowed us to fully integrate our work team and improve the flow of daily activities. With its system and simple functions, we were able to get the activities accomplished in the stipulated time. We were able to meet our clients on time.

What is your favorite aspect of this product?

One of the features I like the most is that it turns an email into a task within the project management. The drag and drop is a new feature that I value and that allows us to move faster with the progress of the tasks. The fact that it has chat included makes it much more useful.

What do you dislike most about this product?

Its reports can improve a lot, we need reports with more details of each activity. The program is not very intuitive at the beginning, which cost us a little to adapt to it, it has some hidden functions that do not allow us to get the full potential of the program. Its mobile version is not very intuitive either.

What recommendations would you give to someone considering this product?

Although we use this program to improve our workflow and finish our projects in a timely manner, the truth is that Asana offers many other functions that would be useful to companies regardless of their size. For us, it has helped us enormously to ensure that the activities and progress of our projects are seen and fulfilled.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Andrews L.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Unlike other products with this one we can create a backlog of requests and then select the workload thanks to the rule functions. It allows me to standardize many things within the organization

What is your favorite aspect of this product?

What we like most about asana is that it is a very useful tool plus I can use asana projects to plan an event, prepare for a meeting or plan and track a complex project.

What do you dislike most about this product?

Since we have been using this product we have not found any fault with the product as asana creates a space for asynchronous and meaningful collaboration around work right where work is being completed.

What recommendations would you give to someone considering this product?

This tool has helped us in many ways as the robust workflow engine that helps to get started quickly with self-designed predefined workflow

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Kaushal A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A perfect tool for product & project management

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

This is a very intuitive tool. On the dashboard, a user can see all the overdue, complete, and upcoming tasks. This helps the user to plan their tasks at first sight

What is your favorite aspect of this product?

My favorite aspect is the layout. Also, you can set your goals as well and it helps me to keep my team on track.

What do you dislike most about this product?

There is nothing I don't like about Twilio. This is the perfect tool for project management.

What recommendations would you give to someone considering this product?

This tool has all the features required to manage your project efficiently. If you want to manage portfolios and Goals then I believe this will be the right tool for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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