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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

83

Mobile Access

83

Hierarchical Task Management

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Lisa J.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Number one choice for project management

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana is a number one choice for people working in companies. It is especially a breezy software to be used by people who are not that organized. Asana arranges projects for the companies, check the completion of tasks, and marks the important dates for when the changes have been occurred. It includes the pricing of four plans, including a free forever plan. The best thing about this software application is that the features are according to what project you will be working on. Asana is the best choice for company owners no matter how small or expanded your business is. The software organizes all the projects being held in the company.

What is your favorite aspect of this product?

Asana has a sequence of boards, list, timelines and calendar which helps you keep track on completion of projects. Asana is pretty much flexible to use for completion of tasks. After putting everything on dash board, you can visualize your data and can choose whether to omit or make improvement. It includes a special feature of goals where you can see how much of your project is accomplished or is half way towards completion.

What do you dislike most about this product?

Although it is a nice application but the advanced features are only for people that subscribed for premium.

What recommendations would you give to someone considering this product?

I recommend Asana to everyone because of its flexibility and easy accessibility.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Fair

Taurus M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A Project Manager that is a Team Manager as well!

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Its capacity to offer enough or most collaboration tools makes it stand out.

What is your favorite aspect of this product?

It's customizable workflow tool and very intuitive userface make Asana a joy to work with.

What do you dislike most about this product?

Like many will find out, its not for the technically challenged like me. I had issues with navigation and mastering getting about.

What recommendations would you give to someone considering this product?

It is the app to use if you want to efficiently manage the project and the team working on it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rachel H.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Better for larger organizations

Likeliness to Recommend

6 /10

What differentiates Asana from other similar products?

It has an abundance of options for managing projects with more tasks and responsible parties.

What is your favorite aspect of this product?

I liked that we could see who was assigned what and that when I completed a task, it would let the next person know that they needed to complete the next step.

What do you dislike most about this product?

It was overly complicated for our practice. We spent weeks and weeks creating different work flows and it felt like we were spending more time creating an overly detailed to-do list that we were actually spending time on the tasks that needed to be completed. It didn't work well for a lot of employees and caused some in-office drama.

What recommendations would you give to someone considering this product?

Only invest in this product if your projects really warrant such a detailed breakdown and/or you have a team of substantial size.

Pros

  • Caring
  • Respectful
  • Trustworthy
  • Effective Service

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Productive

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