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Asana Logo Award Winner Product Badge
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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Zahid F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Good Product. Service can be much better.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana has great features overall, I love the ease of use in general, however some parts of it are a bit complicated.

What is your favorite aspect of this product?

The fact that everything can be under one dashboard is a really helpful thing to have.

What do you dislike most about this product?

Not so much the product, but their service can be much better. The responses I would receive from the executives were very delayed and at times not helpful as well.

What recommendations would you give to someone considering this product?

They offer a month long trial. Use that completely before purchasing.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Zach M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Efficient product management team-wide, for less

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Teams ranging from creative to data analysis and account management and billing can seamlessly integrate within the Asana workspace, assuring a quick startup time for new employees. The integration allows wildly varying disciplines to all effectively utilize the platform.

What is your favorite aspect of this product?

Adding or removing project participants and parameters is a breeze, allowing our client teams to remain flexible in the face of ever-changing requirements for deliverables.

What do you dislike most about this product?

The interface can be a bit text-heavy and "busy" at times, and could use some workflow tweaking; it can overload an unseasoned account manager in a hurry if not checked regularly.

What recommendations would you give to someone considering this product?

If you're been disappointed with other project management platforms before, never fear: Asana will calm even the darkest memories of missed deadlines and overworked staff.

Pros

  • Unique Features
  • Caring
  • Respectful
  • Includes Product Enhancements

Stefan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A central place for entire project management

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is the only highly sophisticated project management platform that has enabled us to intelligently and successfully design and execute more complex tools in less time. When used to its greatest potential it is an ideal tool for everything like team collaboration, work management, task management, flow management, and overall productivity.

What is your favorite aspect of this product?

Asana is my favorite because it is available as an online app, mobile app, desktop app, and as well Mac version is also available giving me the flexibility to work on any platform of my choice while also allowing me to continue working with my team members while on the go and at home. It is also easily connectable and configurable, making it a fantastic professional PM app that also provides a home-like experience.

What do you dislike most about this product?

For smaller teams, it is not cost-effective because it is expensive. There can be a learning curve when utilizing Asana for more complicated circumstances. The software has lots of capabilities and features that necessitate a time period to be comfortable with them.

What recommendations would you give to someone considering this product?

Asana is a fully-featured and handy solution. Users can handle team tasks so that everyone knows who is responsible for what. With Asana you can get a full picture of work so teams can focus on the correct assignments at the right moment. With your warmth spots, you can design your own dashboards.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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