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Arcserve USA, LLC

Arcserve Unified Data Protection

Composite Score

7.7 /10

CX Score

7.9 /10

5 Reviews Write a Review

What is Arcserve Unified Data Protection?

As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.

Company Details

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Arcserve Unified Data Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arcserve Unified Data Protection?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

User self service

100

AI Tech Support

100

Encryption

100

Legal Hold

100

Mailbox Backup Restore

Support for Backup Types

Media Support

Backup Archiving

Security

Permissions Awareness

Granular Restore

Vendor Capability Ratings

Average 86

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of Customization

Ease of IT Administration

Also Featured in...

Enterprise Backup

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Arcserve Unified Data Protection Reviews

Vincent N.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Comprehensive and easy-to-use data protection

Likeliness to Recommend

9 /10

What differentiates Arcserve Unified Data Protection from other similar products?

is one of the most complete and effective solutions in its category. Its comprehensive approach to data protection, from backup and disaster recovery to replication and archiving, clearly sets it apart from other similar products on the market.

What is your favorite aspect of this product?

The intuitive, easy-to-navigate interface, along with simplified setup and process automation, make data management a breeze. In addition, the tool offers great flexibility and configuration options to adapt to the specific needs of each company.

What do you dislike most about this product?

can be slow for some tasks, such as restoring large volumes of data

What recommendations would you give to someone considering this product?

The solution is especially suitable for companies that need a complete data protection solution without the hassle.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Mario V.

Role: Information Technology
Industry: Not for Profit
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2021

Great customization of backups

Likeliness to Recommend

10 /10

What differentiates Arcserve Unified Data Protection from other similar products?

The types of backup you can set and the restore options

What is your favorite aspect of this product?

Backup store is clearly visible and the adding new backup tasks is effortless

What do you dislike most about this product?

The central console don't must be on a separate host

What recommendations would you give to someone considering this product?

Test the product and features you required properly during the trail period and extend the trail to get more data from your tests.

Pros

Continually Improving Product
Helps Innovate
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Easy to use & Fantastic product!.

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Latest Research

Arcserve Unified Data Protection

What is Arcserve Unified Data Protection?

Company Details

Need Assistance?

Arcserve Unified Data Protection Ratings

96 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Arcserve Unified Data Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User self service User do not need to raise a service desk ticket anymore

AI Tech Support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Encryption Encryption of sensitive and personal files on a user’s workstation.

Legal Hold The ability to have a emmutable copy of record as a result of court order

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Backup Archiving Ability to conduct archive backups for long-term storage.

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Enterprise Backup

Arcserve Unified Data Protection Reviews

Vincent N.

Comprehensive and easy-to-use data protection

Likeliness to Recommend

Pros

Mario V.

Great customization of backups

Likeliness to Recommend

Pros

Easy to use & Fantastic product!.

Likeliness to Recommend

Pros

Schedule Your Call

Feature Ratings

User self service

AI Tech Support

Encryption

Legal Hold

Mailbox Backup Restore

Support for Backup Types

Media Support

Backup Archiving

Security

Permissions Awareness

Granular Restore

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of Customization

Ease of IT Administration