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Airtable

Airtable

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Airtable
9.0 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Collaboration

89

Email Synchronization & Tracking

86

Project Invoicing and Accounting Integration

86

Workflow Management

85

Calendar Integration

85

Resource Management

85

Document Management

85

Reporting

84

Planning and Scheduling

84

Quote to Project Conversion

83

Retainer Management

82

Vendor Capability Ratings

Average 83

Ease of Customization

87

Ease of Implementation

86

Quality of Features

86

Business Value Created

85

Breadth of Features

84

Ease of Data Integration

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Vendor Support

78

Availability and Quality of Training

78

Airtable Reviews

Jason R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Advanced project and asset management software

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

It's simple to tweak and use immediately. Complex jobs can have a steep learning curve, but creating your first base and tables is simple. It's nice that there's a free option and that it's easy to utilize with other teams and govern material visibility.

What is your favorite aspect of this product?

I appreciate how flexible it is; if you need something to happen, you can usually make it so. Having a centralized location to store data and construct processes. Reducing reliance on spreadsheets and information duplication while increasing openness within the team. Customer-service related features are also being evaluated.

What do you dislike most about this product?

Some tags and card/task characteristics were lost in the import, which is unfortunate. Additionally, the minimal paid plan's features were limited compared to those of similarly sized projects, and setting up the Calendar, Timeline, and Gantt was not exactly a walk in the park.

What recommendations would you give to someone considering this product?

The primary goal of our project was to build a grid-based database of art assets. As our proficiency with such programs increased, we began migrating our grading database to Airtable, where it has served us well. We continue to utilize it today.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Taylor D.

  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Completely customizable, easy to use

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Airtable has a wide variety of features and options, and is very intuitive and easy to learn compared to similar platforms. The mobile app is exceptional, and the overall navigation and options on the website are very easy to use.

What is your favorite aspect of this product?

It is very easy to use, able to be used across various platforms, and serves as a one stop shop for our team and collaboration efforts.

What do you dislike most about this product?

We do a lot of work in Salesforce, so it would be nice if the integration between Airtable and Salesforce was more robust.

What recommendations would you give to someone considering this product?

It's incredibly helpful if you need to have a place where you can keep updated tables or data for easy review across teammates or supervisors. The free version is incredibly robust, and the ability to customize each template is invaluable no matter which department or area you work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dana B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent software for managing projects

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Users may tailor Airtable to their own needs and processes by modifying the app's appearance, behavior, and functionality. In my line of business, this is crucial. It's possible to connect it to other programs, including the popular chat app Slack. The best aspect is that you can access it from any internet-enabled device, such as a desktop computer, laptop, tablet, or smartphone. Because of this I am able to get more done in less time.

What is your favorite aspect of this product?

In order to centralize information, Airtable is a fantastic tool. It’s much simpler to see everything in one place than in Excel. This is great since I can adapt it to my needs by choosing from a wide variety of data field kinds. It offers an appealing aesthetic and a straightforward interface. It can handle complicated tasks as easily as it can handle basic ones. The automations that help make so many efficiencies possible are fantastic.

What do you dislike most about this product?

Airtable lacks certain functionality that rivals services like Zapier and Make. Although I anticipate that these features will be added in the future, I find that the product now meets my needs in a large percentage. It's quite close but not quite there yet. While not perfect, it remains the simplest method for performing a wide range of operations on data.

What recommendations would you give to someone considering this product?

You should consider using Airtable if you work in a specialized setting that outgrows the capabilities of traditional project tracking or collaboration applications. It's incredible to have the option of customizing a single source of data to meet the needs of each team member, whether those needs are aesthetic or functional in nature. Depending on your specific requirements, the setup process may take some time, but the end result will be well worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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