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Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
8.6 /10
CX Score
8.8 /10
Adobe Experience Manager
8.6 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 81

Workflow and Approval Management

83

Manage / Administration of Metadata

83

Collaboration

83

In System Content Views

81

Digital Asset Findability

81

Content Capture

81

Permissions and Access Right Management

81

Digital Asset Sharing

81

Cloud Offering

81

Automation of Metadata Creation

80

Intelligent Indexing

80

Vendor Capability Ratings

Average 79

Breadth of Features

83

Quality of Features

82

Business Value Created

82

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Implementation

78

Vendor Support

78

Ease of Customization

78

Usability and Intuitiveness

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

76

Adobe Experience Manager Reviews

Lawrence C.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

Enhance efficiency by streamlining digital assets

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

Our asset value has been remarkably extended with AEM being part of the Adobe ecosystem and having smooth integration capabilities with Adobe Analytics, Campaign, and Creative Cloud. I would also like to mention that whenever we update any asset in the database, all downstream system receives the update on their own, only because AEM Assets supports URL-based distribution of assets.

What is your favorite aspect of this product?

This would sound funny, but we no longer have to get confused between FINAL_FINAL_v3 or FINAL_FINAL_FINAL_v3 files as AEM’s version-control and duplicate-detection tools help us with the pointing out with latest assets. Besides this, I really appreciate its cloud-native architecture, which significantly offers scalability and availability without having to rely on on-premises architecture.

What do you dislike most about this product?

The template management offered by AEM seems to be rigid sometimes, which ultimately limits the flexibility for growing business needs.

What recommendations would you give to someone considering this product?

If you are already using Adobe Creative Cloud, I would suggest you integrate it with AEM DAM to make asset sharing and collaboration smooth and easy.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Respectful

Amanda A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Smart and secure DAM

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

It provides great integration services and lets us integrate it with other tools with ease. It is different from other tools because it has powerful security protocols for sensitive materials.

What is your favorite aspect of this product?

It is effortless to find large files with its tagging system. I like the bulk upload and download system because it saves me time while running the campaigns. I can also track the assets with the link, so for me, the asset tracking is really useful.

What do you dislike most about this product?

Its version control is excellent, but sometimes it becomes confusing when most of the members are working at the same time.

What recommendations would you give to someone considering this product?

Highly recommended platform, its automated workflow will save you time and reduce manual tasks.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Caring

Claudia M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Lift your marketing game with it

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

It's quite helpful to preview videos, images, and PDFs directly in the platform without even downloading them. We enforce branding guidelines by consolidating all approved creative materials using AEM DAM. Along with this, this platform makes it easier to manage content across multiple brands under our umbrella without any uncertainty.

What is your favorite aspect of this product?

It’s incredibly useful that I can declare assets directly to websites, email platforms, and social media from within AEM. I like having the potential to link assets to campaigns, so that we always know which visuals were used and when. Maintaining localization of assets for different campaigns has become fast and easy, for sure, because of the presence of structured tagging.

What do you dislike most about this product?

Uploading of large batches of assets slows down the system, and luckily, I found out about this in the very beginning, so now I prevent myself and my team from doing that.

What recommendations would you give to someone considering this product?

I would suggest setting up workflow automation for asset approvals to minimize reversal time and eliminate back-and-forth emails. Also, it is the best tool to handle version control and asset history.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

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