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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Caring
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing VoIP
Facilitator Functions
Audio Conferencing Call in Bridge
Application Share
Audio Controls
Keyboard Mouse Control
Screen Share
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Ease of IT Administration
Vendor Support
Adobe Connect Reviews
Karrie B.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Disappointing with the performance of the platform
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
I've used multiple video/conferencing platforms. Unfortunately, Adobe Connect falls short and was disappointing from both end-user and presenters.
What is your favorite aspect of this product?
I had great hopes as it has great features but did not perform as expected.
What do you dislike most about this product?
Very glitchy! Break-out rooms did not work as expected and people ended up in the wrong rooms. Lots of frustrations on both sides.
What recommendations would you give to someone considering this product?
Try the product before getting to make sure it will meet your needs. I am hoping that they have made improvements and the platform works better than when I used it in 2021.
Pros
- Efficient Service
- Caring
- Respectful
- Security Protects
Cons
- Less Reliable
- Less Productive
Sanjana L.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2022
Pricey but Good features
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
GUI is great and hosting features are excellent.
What is your favorite aspect of this product?
GUI is simple, Hosting features are excellent, Safety is good.
What do you dislike most about this product?
Bit pricey.
What recommendations would you give to someone considering this product?
Great platform for connecting with peers.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time
Katie T.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2022
Agile communication and collaboration tool
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect offers the opportunity to have the most efficient communication solutions for the company, using the most innovative technologies of video conferencing, integrated voice conferencing, shared desktop, chat and others. The integration of all the communication mechanisms of Adobe Connect has generated a comfortable and productive experience in our company. Implementing Adobe Connect saves time and speeds up the decision-making process.
What is your favorite aspect of this product?
Setting up communication rooms is a breeze with the wide variety of templates it features and theme-adaptable visual customization. Provides the useful option to create and share data and information with topic-specific chats. It allows communication in real time, regardless of where they are in the world. Meetings can be held with the utmost security and privacy. Provides the option to customize access control and control who is allowed to post.
What do you dislike most about this product?
Initial setup could be easier. Although it is easy to use, it needs a bit of training to get the hang of its features and updating can be tricky at times.
What recommendations would you give to someone considering this product?
I recommend implementing this platform which is very easy to use and has many excellent management tools that provide greater communication capabilities.
Pros
- Caring
- Altruistic
- Generous Negotitation
- Transparent
