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Adobe Analytics Logo Award Winner Product Badge
Adobe Analytics Logo Award Winner Product Badge
Adobe Systems

Adobe Analytics

Composite Score
8.9 /10
CX Score
9.3 /10

What is Adobe Analytics?

Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.

Company Details


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Awards & Recognition

Adobe Analytics won the following awards in the Website Analytics category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

4% Negative
3% Neutral
93% Positive

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Data Visualization

86

Device and Browser Analytics

86

Audience Segmentation

86

Social Media Analytics

85

Customer Value Analysis

85

Customer Journey Modelling

84

Audience Demographics

84

Conversion Analysis

83

Paid Search Integration

81

Search Engine Optimization

80

API Framework

80

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

83

Usability and Intuitiveness

82

Availability and Quality of Training

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

80

Adobe Analytics Reviews

Robert G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

This tool provides a top-level view of web traffic

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics reveals the movements of visitors and how they use the site. It examines user actions, favored pages, and paths to conversion. The tool identifies the pages with the most clicks, which helps improve content. It also charts user journeys, highlighting areas where conversions occur. The tool analyzes user sessions to uncover engagement patterns. Finally, it maps the flow of users through the website, revealing trends in navigation. Adobe Analytics monitors user interactions to enhance understanding, allowing personalized dashboards for focused analysis. It streamlines reporting by generating reports automatically.

What is your favorite aspect of this product?

This transforms raw data into actionable insights, guiding Analyst-Developers in refining user experiences. Real-time analytics ensure developers have access to the latest data for swift decision-making. Compatible with many platforms, Adobe Analytics enables the analysis of data from different sources.

What do you dislike most about this product?

However, there are limitations to its real-time reporting features, and it can benefit from expanding integration options with other Adobe Creative Cloud tools. By addressing these shortcomings, marketers, and analysts can derive richer insights and foster more agile and data-driven digital strategies.

What recommendations would you give to someone considering this product?

To this end, we recommend that Analyst-Developers consider Adobe Analytics as a valuable tool for navigating the complex waters of web development. The capacity to interpret digital footprints, combined with practical insights, gives it significant value in designing web applications that prioritize the user experience. Adobe Analytics smoothly syncs with other Adobe Creative Cloud products, promoting a unified digital environment. Adobe Analytics refreshes data in real-time, providing immediate knowledge of user conduct. It uses predictive analytics to help predict user trends.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Vipul C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Great for detailed analytics

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

In comparison to Google analytics, Adobe analytics provide detailed analysis.

What is your favorite aspect of this product?

Custom evars and props which can be triggered on website activity.

What do you dislike most about this product?

Bad help section

What recommendations would you give to someone considering this product?

Good to have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Akash A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

This product is industry leader with best features

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics offers best analysis features across the range of other products

What is your favorite aspect of this product?

Data Analysis

What do you dislike most about this product?

Not Applicable

What recommendations would you give to someone considering this product?

Please check the fitment of the product in your organization before purchasing the same

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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