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Adobe Analytics Logo
Adobe Analytics Logo
Adobe Systems

Adobe Analytics

Composite Score
7.8 /10
CX Score
8.2 /10

What is Adobe Analytics?

Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.

Company Details


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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Marketing Analytics

94

Privacy, Security, and Regulatory Compliance

90

Behavioural Analytics

90

Customer Journey Modelling

90

Dashboards, Analytics and Reporting

90

Website Analytics

85

Event & Conversion Analytics

85

Product Analytics

85

Cross-Channel Engagement Analytics

85

Customer Identity

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 78

Ease of Customization

90

Quality of Features

90

Business Value Created

85

Ease of Implementation

80

Availability and Quality of Training

80

Usability and Intuitiveness

80

Ease of IT Administration

75

Breadth of Features

75

Ease of Data Integration

70

Product Strategy and Rate of Improvement

70

Vendor Support

65

Adobe Analytics Reviews

Jinkesh O.

  • Role: Consultant
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Widely Adapted by SML Enterprises and Businesses

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

It Provides wide variety of tracking mechanisms

What is your favorite aspect of this product?

Analytics Tagging, Workspace and CJA

What do you dislike most about this product?

Provide free Account for User ;learning the APP

What recommendations would you give to someone considering this product?

Practical Exposure is always must

Pros

  • Trustworthy
  • Caring
  • Saves Time
  • Fair

Aysun Z.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Strong Perspectives with a High Learning Curve

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

The depth of segmentation and attribution analysis that Adobe Analytics provides, along with its highly customisable data model, make it stand out. Instead of depending mostly on pre-made templates, it offers total control over metrics, variables, and reporting structures, in contrast to many competitors. Analytics, personalisation, content, and marketing automation can all be seamlessly connected thanks to its native integration with the larger Adobe Experience Cloud. For big, data-driven businesses, its real-time processing and sophisticated AI-driven features also offer more detailed and useful insights.

What is your favorite aspect of this product?

The degree of control Adobe Analytics offers over data and reporting is its most alluring feature. Instead of being constrained by strict defaults, every metric, event, and segment can be customised to meet specific business needs. Strong segmentation and the depth of real-time insights enable the discovery of patterns that are frequently overlooked by less sophisticated tools. Because of its adaptability, the platform is particularly useful in intricate, busy digital settings.

What do you dislike most about this product?

The main disadvantage of Adobe Analytics is its steep learning curve, which necessitates extensive training to use the interface and configuration. Complex setup and implementation frequently call for specialised technical resources and continuous upkeep. Another significant obstacle is the cost, which makes it unfeasible for smaller groups or organisations with tighter budgets. Furthermore, compared to more intuitive analytics platforms, creating reports can seem counterintuitive.

What recommendations would you give to someone considering this product?

Anyone thinking about using Adobe Analytics should be ready to make a sizable financial and training commitment. Having competent analysts and a well-thought-out implementation strategy from the outset are critical to the platform's success. To guarantee seamless integration with other tools, it is best assessed in conjunction with the current data infrastructure. Large organisations with intricate tracking requirements may find that the long-term benefits exceed the initial costs and effort.

Pros

  • Enables Productivity
  • Trustworthy
  • Caring
  • Saves Time

Adam M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2025

Intuitive dashboard for productivity

Likeliness to Recommend

8 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics dashboard is the standout feature because of its superior and more useful user interface compared to other tools I've worked with, such as SharePoint. The graphics are particularly beneficial, allowing me to quickly grasp essential information, such as traffic details and page visits, which is extremely important for our needs. Additionally, the initial setup of Adobe Analytics was straightforward and logical, with abundant online resources and documentation available, making the process smooth. Daily use is complemented by the quality of its maintenance and the overall experience.

What is your favorite aspect of this product?

The dashboards are customiseable and intuitive to use. I like the Adobe look and feel.

What do you dislike most about this product?

The customisation options could be better. It's challenging to navigate and see everything clearly on a smaller laptop screen. The ability to organize and configure the interface on a smaller scale would be beneficial, especially since I tend to use a bigger monitor for better visibility.

What recommendations would you give to someone considering this product?

I would generally recommend especially if already using and familiar with the Adobe suite.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
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