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Emergency Notification Software

Emergency Notification

What is Emergency Notification Software?

Emergency Notification Software (ENS) is a class of communication tools designed to rapidly disseminate critical information during emergencies, disruptions, or time-sensitive events. It supports use cases such as natural disaster alerts, cybersecurity breaches, facility evacuations, and IT outages by enabling real-time, multi-channel messaging across voice, text, email, mobile apps, and desktop alerts. Effective ENS helps organizations maintain safety, ensure business continuity, and meet regulatory obligations for employee and stakeholder communication. For successful deployment, organizations should prioritize high-impact scenarios such as site-specific evacuation protocols, severe weather warnings, or IT service disruption alerts to demonstrate early value and responsiveness.

Common Features

  • Multi-Channel Mass Notification
  • Scheduled Messaging
  • Distribution Lists
  • Self-Service Contact Information Update
  • Single Sign-On (SSO)
  • Scripting
  • Contact Information Encryption
  • Multi-Language Support
  • Sequential Processing
  • Voice Recorded Alerts
  • Message Status Reporting
  • Weather Alert
  • Location-Based Notification
  • Conference Call Support

Top Emergency Notification Software

2025 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Emotional Footprint
Products: 9
Next Award: Mar 2026

Top Emergency Notification Software 2025

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Crises Control

Crises Control

Composite Score
8.2 /10
CX Score
8.6 /10

Crises Control enables organisations to communicate quickly and reliably during critical events. Messages can be sent via Email, SMS, Phone Calls, Web Alerts, App Alerts, and Microsoft Teams, simultaneously or in a cascading sequence. It supports real-time responses, maintains a full audit trail, and ensures accountability and compliance. By streamlining Critical Event Management, Crises Control helps reduce safety risks, minimise environmental impact, and protect operational continuity.

Scorecard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Badge Winner
Badge Winner

AlertMedia's scalable, cloud-based platform and flexible API allow organizations to seamlessly send and receive notifications from anywhere, at any time, using any device and any communication channel.

Scorecard

Pros

  • Reliable
  • Effective Service
  • Caring
  • Trustworthy
Composite Score
6.8 /10
CX Score
7.0 /10

Our mass notifications solution, Messages XR, makes it easy to send emails, texts, voice calls, mobile app notifications, website alerts — and translate — all from one place.

Scorecard

Pros

  • Enables Productivity
  • Reliable
  • Respectful
  • Fair

Products below are ineligible for awards due to insufficient recent reviews

Omnilert

Omnilert

Composite Score
7.9 /10
CX Score
8.1 /10

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.

Scorecard

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Badge Winner
Badge Winner
Motorola Solutions

Rave Alert

Composite Score
7.6 /10
CX Score
8.0 /10

Powered by a web-based platform, and using multiple communication channels, Rave Alert can quickly and simultaneously alert an entire database to the risk of danger – or send targeted messages to groups within the database – from any Internet-connected device. This system of emergency mass notification for business also supports two-way communication. This means that Rave Alert can be used as a point of contact when an emergency situation is in progress or when an employee wishes to respond to a request for assistance.

Scorecard

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Badge Winner
BlackBerry Limited

BlackBerry AtHoc Alert

Composite Score
7.5 /10
CX Score
8.0 /10

BlackBerry AtHoc provides a comprehensive crisis communication and mass notification solution that unifies all channels and devices, empowering organizations, people, and communities to communicate and collaborate during critical events. AtHoc is certified by Department of Homeland Security for its level of security. It has flexible deployment options that safeguards your important personal information and enables enterprise-level command and control across your widely dispersed enterprise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Singlewire Software

InformaCast

Composite Score
7.4 /10
CX Score
7.6 /10

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.

Scorecard

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Unique Features
Badge Winner
Badge Winner

Alertus Technologies leads the industry in emergency mass notification by providing a variety of innovative solutions that focus on unified mass notification, in-building notification, outdoor notification, and mobile notification. Alertus partners with a wide variety of mass notification systems to allow for easy integration with existing infrastructure to fill in the gaps and enhance your emergency communications efforts.

Scorecard

Pros

  • Trustworthy
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product
ATI Systems

MassAlert

Composite Score
7.0 /10
CX Score
7.5 /10

MassAlert is an advanced software program that utilizes a graphical user interface for overall control and monitoring of the ATI emergency notification system. It is customized for each client's specific system and utilizes field unit icons layered onto location maps and building diagrams of the system to provide system overview and real-time status. The fast activation shortcut feature allows easy access to pre-configured alerting options so users can activate the system quickly - even when under severe distress.

Scorecard

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

When you need to alert everyone in your building, campus or community of a critical event with the click of a button, our mass notification systems (MNS) can help. Whether for an emergency or other event such as a snow day, MNS can simultaneously notify multiple people via text messaging, automated voice dialing, desktop alerts, and indoor and outdoor loudspeakers.

Scorecard

Pros

  • Acts with Integrity
  • Fair
  • Transparent
  • Enables Productivity

Cons

  • Under Delivered
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