Survey Says: Insights From the Service Desk Satisfaction Diagnostic

Author(s): Natalie Sansone

Discover key findings from our Service Desk Satisfaction Survey pilot, highlighting what users love, what frustrates them, and where we've seen the biggest opportunities to improve. Whether you're managing a service desk or looking to enhance user experience with IT more broadly, explore actionable insights to make meaningful changes that boost satisfaction.

Learn more in this Info-Tech LIVE 2025 Lightning Round presentation.