Modernize Healthcare Systems: A Buyers Guide to Electronic Health Records
Select the right EHR to align clinical priorities, reduce technical debt, and deliver sustainable operational improvements.
- Organizations face pressure to replace and/or consolidate EHRs to meet demands for interoperability, usability, AI readiness, and cost efficiency.
- Mergers and acquisitions have created fragmented EHR environments, hindering unified patient care.
- Healthcare leaders must take a strategic, structured approach to vendor evaluation – prioritizing partners that align with current goals and offer scalable, future-ready capabilities to support evolving clinical, operational, and technological demand.
Our Advice
Critical Insight
- EHR modernization is a system-wide transformation opportunity, not just an IT upgrade. Success depends on defining your future-state capabilities and care experience before exploring solutions and on recognizing that fragmented legacy systems and vendor sprawl pose greater long-term risks than the cost of change. The right EHR unlocks clinical, operational, and financial value, but only if it’s selected to serve strategy, not just software.
Impact and Result
- Identify the latest market trends in EHR systems, including platform consolidation, AI augmentation, and interoperability advancements.
- Determine business needs, critical capabilities, and governance across care settings such as hospitals, long-term care, and behavioral health.
- Analyze system features and leading EHR vendors to guide confident decision-making and reduce technical debt.
- Leverage Info-Tech’s Healthcare EHR Evaluation and Scoring Tool to begin your selection process with clarity and structure.
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 3-phase advisory process. You'll receive 8 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Identify Key Market Trends
- Call 1: Scope objectives of new EHR, and challenges being faced.
- Call 2: Understand the market and current readiness state.
Guided Implementation 2: Define Business Capabilities
- Call 1: Identify business goals and align objectives.
- Call 2: Identify target-state information assessment.
- Call 3: Identify relationship between current state and expected gains.
- Call 4: Identify key features that mend the gaps.
Guided Implementation 3: Identify Assessment Criteria and Assess Solutions
- Call 1: Determine evaluation criteria.
- Call 2: Score and evaluate solutions and Identify next steps.
Contributors
- Tabitha Lieberman, SVP Global Application & Data Analytics Delivery, Nordic Global
- Anonymous, CIO, East Coast US Federally Qualified Health Center
- Anonymous, CIO, Acute Care Hospital System in Northwest US