Develop a Security Awareness and Training Program That Empowers End Users
Turn end users into your organization’s secret security weapon.
- The fast evolution of the cybersecurity landscape requires security training and awareness programs that are frequently updated and improved.
- Security and awareness training programs often fail to engage end users. Lack of engagement can lead to low levels of knowledge retention.
- Irrelevant or outdated training content does not properly prepare your end users to effectively defend the organization against security threats.
Our Advice
Critical Insight
- One-time, annual training is no longer sufficient for creating an effective security awareness and training program.
- By presenting security as a personal and individualized issue, you can make this new personal focus a driver for your organizational security awareness and training program.
Impact and Result
- Create a training program that delivers smaller amounts of information on a more frequent basis to minimize effort, reduce end-user training fatigue, and improve content relevance.
- Evaluate and improve your security awareness and training program continuously to keep its content up-to-date. Leverage end-user feedback to ensure content remains relevant to those who receive it.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
9.5/10
Overall Impact
$4,974
Average $ Saved
8
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Discovery Silver Corp
Guided Implementation
10/10
$2,000
10
Enable Ireland
Guided Implementation
9/10
$7,949
5
Process was simple and Victor Okorie deeply knowledgeable and easy to deal with.
Gallagher
Guided Implementation
10/10
$2,720
5
This is a terrible way to measure this Guided Implementation! The templates given as part of the blueprint were decent starting points, but the ... Read More
Fleet Feet Sports, LLC
Guided Implementation
10/10
N/A
5
It was hard early on to explain the lack of IT in our organization, and how lack of budget and the general "ask your IT department" guidance in mos... Read More
City of Spruce Grove, AB
Guided Implementation
8/10
$3,000
10
Health Alliance
Guided Implementation
9/10
N/A
10
The material Ian was able to provide and the experience
City of Durham
Guided Implementation
9/10
N/A
N/A
Relevant insights on the topic were discussed. This will enable me deploy an efficient Cyber Security Awareness campaign that aligns with best prac... Read More
Selkirk Corporation
Guided Implementation
9/10
$10,000
10
Ian's diverse knowledge helped me with my projects immensely. He always has great advise, is very patient and easy to understand. Ian provided me... Read More
Gopher Resource, LLC
Guided Implementation
10/10
$3,000
2
Integra Services D'immigration Canadiens Inc
Guided Implementation
9/10
N/A
2
STERIS Corporation
Guided Implementation
10/10
$13,600
10
Ian does a phenomenal job understanding the needs of STERIS, how we are looking to grow our Security Awareness program, and developed tools and met... Read More
Federated Co-operatives Limited
Guided Implementation
9/10
$7,000
5
Yamana Gold
Guided Implementation
10/10
$25,000
5
The Analysts on the calls were very good at understanding my needs and providing recommendations and tools specific for my situation. Difficul... Read More
Ottawa Police
Guided Implementation
10/10
$25,000
9
I found Ian's knowledge to be very comprehensive in the area of Security Awareness training. Ian had very good insight into the value of the compan... Read More
Town Of Marana
Guided Implementation
10/10
$13,600
80
Ian was amazing! His knowledge on the subject-area allowed us to go with a product we otherwise would have never known about. I was able to demo ... Read More
Capital Regional District
Guided Implementation
9/10
$7,000
7
Ian is very knowledgeable and was able to assist me by providing best practice solutions to some of the issues that I have run into when implementi... Read More
Ciee, Inc.
Guided Implementation
10/10
$13,600
10
Great session with Ian on how to approach our Security Awareness program. It really helped.
Griffith University
Guided Implementation
10/10
$45,000
20
Ian Mullholland undertook a very detailed review of Griffith University's cyber awareness plan and provided valuable insights and feedback based on... Read More
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 2-phase advisory process. You'll receive 4 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Develop your training program
- Call 1: Build a development plan for your training program.
- Call 2: Learn best practices for the execution of development initiatives.
Guided Implementation 2: Design an effective training delivery plan
- Call 1: Identify possible delivery methods.
- Call 2: Create a training schedule.
Contributors
- Sky Sharma, CIO
- Adrien de Beaupré, Certified Instructor and Penetration Tester, SANS Institute
- Robert Hawk, Information Security Expert, xMatters, Inc.
- Steven Woodward, CEO, Cloud Perspectives
- Riddhi Patel, Information Security Analyst, National Life Group
- Blair Panasiuk, Manager of IT Operations, Dynalife
- Erich Salie, Information Security Officer
- David Shipley, Director of Strategic Initiatives, University of New Brunswick
- Paul Daley, Sr. Analyst for Security Management, Risk and Audit, Toronto District School Board
- Glen Maxfield, IT Security Manager, Workers Compensation Board of Manitoba
Design and Implement a Business-Aligned Security Program
Build an Information Security Strategy
Secure Operations in High-Risk Jurisdictions
Develop a Security Awareness and Training Program That Empowers End Users
Build, Optimize, and Present a Risk-Based Security Budget
Hire or Develop a World-Class CISO
Fast Track Your GDPR Compliance Efforts
Build a Cloud Security Strategy
Identify the Components of Your Cloud Security Architecture
Security Priorities 2022
2020 Security Priorities Report
Manage Third-Party Service Security Outsourcing
Select a Security Outsourcing Partner
Improve Security Governance With a Security Steering Committee
The First 100 Days as CISO
Determine Your Zero Trust Readiness
Cost-Optimize Your Security Budget
Threat Preparedness Using MITRE ATT&CK®
Build a Zero Trust Roadmap
Security Priorities 2023
Security Priorities 2024
Grow Your Own Cybersecurity Team
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Create a Zero Trust Implementation Plan
Build Adaptive Security Services
Run IT By the Numbers
Transform IT, Transform Everything
The Race to Develop Talent
Assessing the AI Ecosystem
Bring AI Out of the Shadows
IT Spend and Staffing Benchmarking
The Security Playbook
Security Priorities 2026