Build a Better Manager: Basic Management Skills | Info-Tech Research Group

Management skills training is needed, but organizations are struggling to provide training that makes a long-term difference in the skills managers actually use in their day to day.
Many training programs are ineffective because they offer the wrong content, deliver it in a way that is not memorable, and are not aligned with the IT department’s business objectives.

Our Advice

Critical Insight

More of the typical manager training is not enough to solve the problem of underprepared first-time IT managers.
You must overcome the key pitfalls of ineffective training to deliver training that is better than the norm.
Offer tailored training that focuses on skill building and is aligned with measurable business goals to make your manager training a tangible success.

Impact and Result

Use Info-Tech’s tactical, practical training materials to deliver training that is:

Specifically tailored to first-time IT managers.
Designed around practical application of new skills.
Aligned with your department’s business goals.

Build a Better Manager: Basic Management Skills Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why and how you should best support new IT managers’ transition into leadership, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

Build a Better Manager: Basic Management Skills – Executive Brief

1. Train managers in time management and delegation

Understand the importance of effective time management for first-time managers, and deliver practical training in delegating tasks and goals to first-time managers.

2. Train managers in accountability

Give your first-time managers a solid foundation in how to hold their team and employees accountable.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 2-phase advisory process. You'll receive 6 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Train managers in time management and delegation

Call 1: Discuss need for training and training structure.
Call 2: Discuss facilitation plan and tackle challenges.
Call 3: Discuss long-term skill-building strategies.

Guided Implementation 2: Train managers in accountability

Call 1: Discuss need for training and training structure.
Call 2: Discuss facilitation plan and tackle challenges.
Call 3: Discuss long-term skill-building strategies.

Authors

Jane Kouptsova

Carlene McCubbin

Lindsay Ellis

Contributors

Greg Dolinar, IT Project Manager, Scotiabank
Moriah Christoff, Sr. Manager, Operations and Communications, RBC
Corby Fine, VP of Simplii, CIBC
Andrew Santorelli, Senior Development Manager, Kanetix
David Baird, Head of Software, Nest Wealth
One anonymous contributor

Search Code: 89117
Last Revised: July 17, 2019

TAGS:

First-time managers, manager training, time management, delegating, accountability, team management, people skills, people development, leadership skills, employee engagement, Video, Whiteboard, Whiteboard Series, IT Employee Development, IT Management Training

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