Reduce Manual Repetitive Work With IT Automation – Phase 1: Identify Automation Candidates

Author(s): Derek Shank

Select the top automation candidates to score some quick wins. This phase will take you through the following activities:

  • Identify MRW pain points.
  • Drill down pain points into tasks
  • Estimate the MRW involved in each task
  • Rank the tasks based on value and ease
  • Select top candidates and define metrics
  • Draft project charters

Use this phase as part of the full blueprint, Reduce Manual Repetitive Work With IT Automation.