OCM Workbook

Author(s): Laura Herran Sanchez, Carlene McCubbin, Barry Cousins, Travis Duncan, Brittany Lutes

This Excel Workbook provides a one-stop tool for organizations to prepare, plan and document their OCM strategy including:

  • Change impact assessment
  • Impacted groups analysis
  • Critical change moments
  • Success metrics
  • Communications plan
  • Training plan
  • Feedback gathering
  • Sustainment plan