Manage Conflict Constructively Facilitation Guide

Author(s): Carlene McCubbin , Jane Kouptsova , Tracy-Lynn Reid

Use this facilitation guide to deliver manager training in the following crucial skills:

  • How to prepare for difficult conversations and conflict
  • The steps to manage difficult conversations and conflict
  • Managing conflict effectively

Use this facilitation guide in conjunction with the Manage Conflict Constructively Participant Workbook as part of the full blueprint Build a Better Manager: Self-Governance.

Tags

First-time managers, manager training, business context, your role in the organization, your role in decision making, decision making, conflict, difficult conversations, self governance, team management, people skills, leadership skills, employee engagement, facilitation guide, Management training, management skills, new manager

View the Complete Blueprint:

Thought model representing Build a Better Manager

Build a Better Manager

Support IT success with a solid management foundation.

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