A Market Adjusting to Ease of Use: The Growing Surge of Mobile Bookings in the Hotel Property Management Systems Market

Author(s): Gord Harrison

Info-Tech Research Group’s Hotel Property Management (HPMS) Vendor Landscape report lists Infor and MICROS as Champions in a market that is on top of the game.

London, ON, October 29th, 2012 – With 24% of online hotel bookings coming from mobile phones and 55% to 66% of those bookings being made by tablets, mobile apps for the Hotel Property Management System (HPMS) market are becoming integral to the success of the business, according to Info-Tech Research Group. An HPMS Vendor Landscape report, published by Info-Tech Research Group, ranked Infor and MICROS as Championsin a market that is learning new tricks.

 

“Making reservations through mobile devices, specifically tablets, is becoming more and more critical in appealing to customer booking preferences,” said Victoria Moore, Research Analyst for Info-Tech Research Group. “Social media booking functionality will also be more of a requirement going forward. Integration with major social media channels and customized marketing strategies will need to be developed to meet this rising demand.”

Infor is an expanding organization focused on growing its hospitality line. The vendor not only ranked as Champion in the report, but also won the Best Overall Value and Trend Setter awards. A large provider of enterprise applications and services, Infor has 180 offices in 40 countries and an extensive channel network containing 800 partners.

Also ranking as a Champion, MICROS has built up a strong HPMS offering and a market share that shows it. Their solution, OPERA, has the strongest feature set of all evaluated products and is backed by the trusted vendor strength of MICROS. The vendor is also noted as an ‘Exemplary Performer’ in CMS integration and Scalability.

Other vendors evaluated in this report were Agilsys, PAR Springer Miller and Cenium. All vendors reviewed in the Hotel Property Management Systems Vendor Landscape are recommended by Info-Tech Research Group analysts and meet the minimum requirement to be included in the report.

For the full list of Info-Tech Research Group’s recommendations for selecting a Hotel Property Management Systems vendor, visit: http://www.infotech.com/research/ss/it-vendor-landscape-hotel-property-management-systems

Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace.  Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category. 

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