Improve Your Statements of Work to Hold Your Vendors Accountable – Executive Brief

Author(s): Phil Bode

Reviewing SOWs is often viewed as a formality, but the danger of a failed project is hiding in plain sight. A solution is typically sold to the customer, but the SOW subtly shifts the performance risk to the customer. As a result, the customer is left high and dry with a failed project, while the vendor moves on to the next project having been paid in full.

Read this Executive Brief to:

  • Understand the frequency at which IT projects fail.
  • Learn the top reasons for IT project failures.
  • Discover the cost associated with bad SOWs.
  • Understand Info-Tech's methodology and approach to reviewing SOWs and mitigating performance risk.

Improving your SOWs is an essential component of ensuring that your next IT project is successful.