ECM Metrics Planning Tool

Author(s): Ryan Smith , Kolade Odetoyinbo , Daniel Ko

An enterprise content management (ECM) governance model provides a defined framework for measuring the success of your ECM program and identifying opportunities for improvement that will inform your overall roadmap.

This tool contains the following sections:

  • Define governance metrics
  • Document results
  • Document action plans

Use this template to document your initial metrics, the results of your measurement activities, and any improvement actions that will be taken to address the results.