Author(s):
Andy Woyzbun
,
Vince Londini
The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific cost components in four categories:
1. Security
2. Delivery
3. Availability
4. Maintenance.
IT leaders will then gather cost information for other alternatives, such as e-mail hosting. The worksheet provides space to compare these costs side-by-side.