Define Services in Your CMDB

Author(s): Scott Houle

A Configuration Management Database (CMDB) provides a unique perspective on all your different IT practices and helps alleviate the organizational risk of knowledge loss. Learn how to define the services you offer as high-level containers in the CMDB to help users better understand how the environment fits together – and how they can drive more value from its use.

Learn more in this Info-Tech LIVE 2025 Lightning Round presentation.