The Day-to-Day Project Definition Tool can be used to help proper triage new requests. It first helps to distinquish day-to-day projects from non-project work, then helps to situate day-to-day projects in relation to other categories of projects to ensure they're properly identified.
Day-to-Day Project Definition Tool
View the Complete Blueprint:
Bring Visibility to Your Day-to-Day Projects
Sweat the small stuff.