In evaluating the market space for inmate tablet solution, Info-Tech’s analysts looked at the following vendor attributes:
- Breadth and depth of capabilities specific to the County’s articulated preferences in the space.
- Vendor footprint (vendor market presence, vendor share of mind, vendor stability and long-term viability).
- Focus on vertical-specific capabilities and localized support model.
- Customization potential and ease-of-use.
- Affordability transparency.
