In evaluating the market space for eFax solutions, Info-Tech’s analysts looked at the following vendor attributes:
- Breadth and depth of capabilities for managing fax transmission & workflows
- Vendor footprint (vendor market presence, vendor share of mind, vendor stability and long-term viability)
- Architecture and integration approach
- Front-end interface and privacy compliance
- Customization potential and ease-of-use
- Affordability transparency
