Customer personas are archetypal representations of your key audience segments. This template (and populated examples) will help you construct personas for your omnichannel commerce project.
Create Personas to Drive Omnichannel Requirements Template
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Enable Omnichannel Commerce That Delights Your Customers
Create a cohesive omnichannel framework that supports the right transactions through the right channels for the right customers.Related Content: Application

Enable Omnichannel Commerce That Delights Your Customers – Phases 1-2

Enable Omnichannel Commerce That Delights Your Customers

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