This workbook contains a series of exercises for recording key decisions in executing an application maintenance strategy project. Some include:
- Document your pain points with application maintenance
- Enumerate success or failure metrics of your optimization project
- Identify the top risks for your maintenance optimization project
- Build a data collection inventory
- Aggregate insights into common themes
- Enumerate and document IT and business drivers
- Identify key skill areas for your application maintenance team
- Diagram the current state as a workflow
- Evaluate the current process diagram
