About Matt Jackson
Principal Advisory Director
Matt Jackson is a Principal Advisory Director at Info-Tech Research Group, specializing in Infrastructure, Operations, and Cloud strategy. With a strong background in enterprise transformation, Matt partners with IT leaders to streamline operations, embed resilience, and unlock business value through pragmatic, scalable technology strategies.
With close to two decades of experience, Matt has led national and global technology teams across industries including media, events, marketing, and professional services. Prior to joining Info-Tech, he held senior leadership roles where he built and scaled high-performing teams, spearheaded AI-led automation programs, and oversaw multi-million-dollar digital transformations across cloud, cyber-security, and customer platforms.
Matt brings deep expertise in cloud infrastructure (AWS), DevOps and SRE enablement, service delivery optimization, and AI-powered process automation. He’s particularly passionate about helping IT leaders reduce complexity, improve service alignment and navigate the cultural and operational shifts required to support hybrid and edge architectures.
He holds AWS certifications and is a PRINCE2 Practitioner.