Vendor Management
Topics
Vendor Management Case Study of a Mid-Sized Electric UtilityA 13-person IT department in a small, regional, non-profit electric generation and transportation utility located in the eastern US managed over 50 vendors. While no major... |
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Application Development Case Study of a Large Health Insurance ProviderA health insurance provider that covers nearly 60 million people across all 50 states had high-priority mobile application and portal strategy projects on its agenda.... |
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Application Development Case Study of a Mid-Sized Technology ProviderA home technology company located in the western US sought to improve its application development process. By engaging Info-Tech Research Group for an onsite workshop, the... |
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Vendor Management Case Study of a Regional Grocery ChainA lack of standardized vendor management process inhibited a grocery retailer from optimizing the value of its IT vendor portfolio and effectively managing risk in certain... |
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Service Desk Case Study of Olmsted Medical CenterOver the years, 16 groups had emerged within Olmsted Medical Center that provided IT service desk support to employees, visitors, and patients. Info-Tech Research Group... |
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HRIS Selection Case Study for a Large Property Management FirmOver the course of 50 years, the Company has become one of North America's largest investors, owners, and managers of commercial real estate. The Company's HR information... |
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Cloud File Sharing Vendor Shortlist ToolInfo-Tech conducted its own market evaluation of eight leading cloud file sharing (CFS) vendors. This tool allows enterprises to profile their CFS requirements and generate... |
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eDiscovery Business Case TemplateThis template is meant to help IT make the case for a formalized eDiscovery process. |
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eDiscovery Process Communication Plan TemplateThis communication plan template provides a structure for managing ongoing communications between stakeholders over the course of the project. |
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Service Desk SOP for an Energy CompanyWith a new service desk tool coming in the following week, the organization wanted to formalize their service desk processes to ensure all requirements were met, and create... |
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