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Small enterprise IT leaders are faced with similar expectations to their large or medium counterparts but less resources to meet them. Create an IT strategy based on...
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Use this example to understand the governance and incident response components of a BCP, and to provide a model to follow for your BCP project.
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Record DRP information including document storage and contact/role information.
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Assess the maturity of your IT disaster recovery plan and identify gaps.
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Build a high-level roadmap to close gaps between current and desired DR capabilities.
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Determine appropriate recovery time objectives based on the impact of downtime.
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Build your own current state and desired state DRP recovery workflow based on Info-Tech's template.
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Use this policy template to define and support your organization's business continuity management program.
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Use the Project Intake and Prioritization Tool as a template to help you track and prioritize project requests.
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The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
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