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Develop an Actionable ERP Strategy and Roadmap – Phase 3: Build and Govern the Roadmap

This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you define and scope work initiatives to build your ERP strategy roadmap, as well as...

ERP Governance Charter Template

This template will help you identify and define the provisions around roadmap reviews, changes, and audits, with associated roles, responsibilities, and enforcement powers.

ERP Strategy Stakeholder Presentation

This template will help you consolidate the outputs of your completed activities throughout the Develop an Actionable ERP Strategy and Roadmap blueprint in a professional...

Requirements Gathering Technique Guide

Leverage this guide to examine each of the different elicitation and analysis techniques available to facilitate the requirements gathering process.

Develop Meaningful Service Metrics – Phases 1-3

Develop the right service metrics to tie IT service performance to business value and user experience. This will enable immediate stakeholder value and reinforce alignment...

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results over...

Metrics Development Workbook

This workbook guides the development and creation of service metrics that are directly tied to business objectives.

Metrics Presentation Format Selection Guide

This guide contains four questions, which will help IT organizations to identify the most appropriate presentation format based on stakeholder preference and needs for...

FiRe 2016 in Review: Thursday Morning, 9.29

A recap of the discussions that took place on the morning of day 3 of FiRe 2016.

FiRe 2016 in Review: Thursday Afternoon, 9.29

A recap of the discussions that took place on the afternoon of day 3 of FiRe 2016.
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