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Service Management Roadmap Project CharterThis project charter helps you document the initiative stakeholders, project team members, communication plan, and project status. |
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Service Management Maturity Assessment ToolUse this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes. |
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Create a Service Management Roadmap – Executive BriefThis blueprint will help you develop a roadmap for your service management program. |
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Create a Service Management Roadmap – Phase 1: Launch ProjectThis phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices. |
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Create a Service Management Roadmap – Phase 2: Assess the Current StateThis phase will help you assess multiple aspects of your service management program to establish the current state. |
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Create a Service Management Roadmap – Phase 3: Identify the Target StateThis phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities. |
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Create a Service Management Roadmap – Phase 4: Build the RoadmapThis phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms. |
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Merger of Kronos and Ultimate Software – A Strategic Joining of ForcesHellman & Friedman LLC (H&F), the controlling shareholder of both Kronos Incorporated and Ultimate Software, will merge the two entities to create one of the world’s... |
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Organizational Change Management Capability Assessment ToolThis tool will help you assess the current organizational change management capabilities in your organization. |
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Service Management Roadmap Presentation TemplateThis template contains several exercise templates to help you build a compelling service management roadmap and communication slide. |
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