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InvGate Offers Service Desk Solution for Free to Fight Against the COVID-19 Pandemic

ITSM vendor InvGate announced that due to COVID-19 any organization can use InvGate Service Desk free of charge. This promotion helps IT departments when they need it most...

Microsoft Announces Expansion of Azure Canadian Infrastructure, Offers Data Residency and High Availability

In January, Microsoft announced what it’s calling “the largest expansion of its Canadian-based cloud computing infrastructure” since 2016. Additional availability zones and...

Microsoft Announces Server-Side Encryption for Azure Managed Disks, Customer-Managed Keys Included!

Microsoft’s announcement that server-side encryption with customer managed keys for Azure Managed Disks is now available is welcome news for security-minded public cloud...

OneTrust Dips Its Toes Into the AI Pond With Launch of OneTrust Athena

OneTrust challenges the antiquated idea of data privacy and artificial intelligence (AI) as stark opponents, with the introduction of OneTrust Athena, the vendor’s AI and...

Okta Partners With VMware Carbon Black, CrowdStrike, and Tanium

Okta announces its new partnerships with endpoint security vendors VMware Carbon Black, CrowdStrike, and Tanium. Integrating endpoint protection management analysis with...

VMware Has Issued a Patch for 10.0 CVSS Vulnerability on vCenter – Patch Now!

VMware has issued the highest Common Vulnerability Scoring System 3 (CVSSv3) rating, 10.0, on a vulnerability (CVE-2020-3952) found on its VMware vCenter Server version 6.7...

TestRail Expands Its Testing Experience With Its Latest Release

TestRail supports the coordination, management, and communication of software testing activities of QA teams. Releases 6.0, 6.1, and 6.2 enhance the testing experience with...

Overview: Zoom Phone

This note provides an overview of Zoom’s webinar on March 17, 2020, which introduced its new Zoom Phone offering.

ServiceNow’s Orlando Release Focuses on AI With Now Intelligence

ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital...

How to Use Your Own Custom Backgrounds With Microsoft Teams Today

Since COVID-19 social distancing measures forced us all to work from home, we’ve all been relying on web conferencing tools like Microsoft Teams a lot more often. While we...

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