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Global research and advisory firm Info-Tech Research Group has announced the launch of IGNITE, powered by Info-Tech LIVE, a new regional event series designed to bring...
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A managed service procurement model and IT vendor management taxonomy to familiarize users with the key terms and phrases used in this blueprint.
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An Excel-based tool to assess a proposed contract from a managed service provider to ensure business alignment.
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A Word-based template to assist you in drafting a managed service contract.
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An Excel-based workbook containing a set of tools and templates used in this blueprint’s activities.
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A step-by-step blueprint to prepare your organization to maximize value from your managed service providers.
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Building a comprehensive, business-aligned managed service contract is not about reinventing the wheel, but about pursuing the right process, rigorously. The foundation...
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Use this Excel-based assessment in conjunction with Info-Tech's CIO Playbook program to help determine and track your annual focus and priorities as CIO.
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Info-Tech Research Group has announced that Malcolm Gladwell, acclaimed author, journalist, and host of the Revisionist History podcast, will be a keynote speaker at...
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This project outlines the best approaches to embed user-centric solutions and design thinking into service design. It gives an opportunity to conduct a comprehensive audit...
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