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Internet Acceptable Use Policy

Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...

AWS Sells on Speed, Not Cost

At the opening of AWS Summit in Toronto, Joshua Burgin emphasized that the main benefit of AWS cloud services is increased speed and agility. This aligns with Info-Tech's...

Microsoft Introduces Managed Meeting Rooms to Facilitate Online Meetings

Microsoft announced a new service for managing the hardware and software required to run meetings in Microsoft Teams and Skype. This new solution is a cloud-based service...

Symphony SummitAI’s Latest Release Incorporates More AI Functionality to Enhance Service Management

Symphony SummitAI announced the general availability of Sierra, the latest version of its AI-based service management tool.

Perforce Helix ALM Integrates Requirements, Test, and Issue Management

Perforce Helix ALM is a suite of integrated products that centralizes and manages requirements, testing, and issue artifacts.

Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

Mavenlink Took a Step Towards Resource Self-Management

Earlier this year, Mavenlink announced a PSA-supporting function for targeting and tracking the ratio of billable vs. non-billable time. Consultants get a useful feature,...

"The First 100 Days" Podcast – Alan Fong, CTO, DealerFX

The CTO of DealerFX, describes how he worked with a recruiter to find his new opportunity and how he's navigating meeting his peers in the early days and learning how to...

"The First 100 Days" Podcast – Denis Gaudreault, country manager for Intel’s Canada and Latin America region

In this episode, Denis Gaudreault describes an exchange he did with his counterpart in Intel's France operations, and how he was able to quickly integrate with the new...

"The First 100 Days" Podcast – Dave Penny & Andrew Wertkin, BlueCat

BlueCat executive Andrew Wertkin describes how he shifted from being chief technology officer into a new role that he created, chief strategy officer. Dave Penny is the new...
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