All Research

Briefing: Masergy UCaaS

On December 8, Masergy – a software defined networking services company – briefed Info-Tech on its UCaaS solution. Masergy UCaaS is built on the Cisco collaboration...

Briefing: Twilio Flex

On December 1, Twilio – a cloud communications platform – briefed Info-Tech on its contact center as a service (CCaaS) solution, Flex.

Briefing: Zendesk Talk

On December 1, Zendesk – a global customer service software company – briefed Info-Tech on its contact center as a service (CCaaS) solution, Zendesk Talk.

Briefing: Revation Systems’ LinkLive

On January 14, Revation Systems – a provider of cloud-based compliant messaging and communications – briefed Info-Tech on its unified communications as a service (UCaaS)...

Effectively Use SharePoint as Your ECM Solution – Executive Brief

Read this quick introduction to Info-Tech's practical and tried approach to structuring Microsoft SharePoint for managing important content.

Effectively Use SharePoint as Your ECM Solution – Phase 1: SharePoint Governance

Ensure that user experience drives the SharePoint solution by assembling decision-making and communication channels.

SharePoint Policy Template

Use this template to create a SharePoint policy that defines the culture for users and spells out expectations for all stakeholders.

Effectively Use SharePoint as Your ECM Solution – Phase 2: SharePoint Information Architecture

Set the foundations for findability, compliance, and personalized user experience by organizing and labeling SharePoint content.

SharePoint for ECM Design Tool

This practical worksheet goes step by step through the important decisions you need to make to structure your content in SharePoint.

Effectively Use SharePoint as Your ECM Solution – Phase 3: SharePoint Migration Planning

Each situation is different. Use the migration options and sample plans to decide which transition option works best for your project.

Briefing: Masergy UCaaS On December 8, Masergy – a software defined networking services company – briefed Info-Tech on its UCaaS solution. Masergy UCaaS is built on the Cisco collaboration...
Briefing: Twilio Flex On December 1, Twilio – a cloud communications platform – briefed Info-Tech on its contact center as a service (CCaaS) solution, Flex.
Briefing: Zendesk Talk On December 1, Zendesk – a global customer service software company – briefed Info-Tech on its contact center as a service (CCaaS) solution, Zendesk Talk.
Briefing: Revation Systems’ LinkLive On January 14, Revation Systems – a provider of cloud-based compliant messaging and communications – briefed Info-Tech on its unified communications as a service (UCaaS)...
Effectively Use SharePoint as Your ECM Solution – Executive Brief Read this quick introduction to Info-Tech's practical and tried approach to structuring Microsoft SharePoint for managing important content.
Effectively Use SharePoint as Your ECM Solution – Phase 1: SharePoint Governance Ensure that user experience drives the SharePoint solution by assembling decision-making and communication channels.
SharePoint Policy Template Use this template to create a SharePoint policy that defines the culture for users and spells out expectations for all stakeholders.
Effectively Use SharePoint as Your ECM Solution – Phase 2: SharePoint Information Architecture Set the foundations for findability, compliance, and personalized user experience by organizing and labeling SharePoint content.
SharePoint for ECM Design Tool This practical worksheet goes step by step through the important decisions you need to make to structure your content in SharePoint.
Effectively Use SharePoint as Your ECM Solution – Phase 3: SharePoint Migration Planning Each situation is different. Use the migration options and sample plans to decide which transition option works best for your project.

Topics

Types of Content

Schedule Your Call