All Research
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End-User Device Build Book TemplateDocument the different standard provisioning packages and device builds for your environment. |
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Interview: Zendesk and the State of the CCaaS MarketJohn Aniano, Senior Vice President of Product in CRM applications at Zendesk, sat down with Info-Tech to discuss the current state of the contact center as a service... |
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Alcatel-Lucent Enterprise Reports Positive Revenue Growth for Q2On August 24, 2021, Alcatel-Lucent Enterprise briefed its Q2 performance for FY21. Q2 saw positive revenue growth of 11.4% YoY, delivering 20% against the previous year. |
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Integrated Casino Industry Reference ArchitectureAn industry reference architecture is comprised of tools, templates, and a validated view of integrated casino business capabilities that help CIOs and casino, hotel, and... |
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Integrated Casino Industry Reference Architecture GuideAn industry reference architecture is comprised of tools, templates, and a validated view of integrated casino business capabilities that help CIOs and casino, hotel, and... |
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Integrated Casino Industry Reference Architecture TemplateUse this template in conjunction with the Integrated Casino Industry Reference Architecture. |
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Understand the Data and Analytics LandscapeThe key to landscaping your data environment lies in ensuring foundational disciplines are optimized with a recognition for the interdependency among the various disciplines. |
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Understand the Data and Analytics Landscape StoryboardThis deck will provide a base understanding of the core disciplines that make up an organization’s data and analytics landscape. The various disciplines explained in this... |
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Is Your Vendor Really Your Partner?Is there anything wrong with referring to your third-party relationships as partners? The debate by customers has been going on for decades with great passion in both... |
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Agile Enterprise Architecture Operating ModelUse this blueprint to define operating model design principles, design your EA operating structure, and implement your EA operating model. |
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