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This storyboard will help you to identify the security components required for a robust cloud security architecture.
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Read our concise Executive Brief to find out why you should identify the components of your cloud security architecture, review Info-Tech’s methodology, and understand the...
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Info-Tech has developed an approach to cloud security that is built on the strong foundations of our security strategy model that has been successfully implemented across...
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Use this tool to help you estimate the number of resources required to support your demand over time.
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Use this template to document the justification for addressing service desk staffing, the results of your analysis, and your next steps.
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There’s no one magic ratio of service desk analysts to users. Determine your optimal service desk structure and staffing levels based on your unique environment, workload,...
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Read our concise Executive Brief to find out why you should optimize service desk staffing, review Info-Tech’s methodology, and understand the ways we can support you in...
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This storyboard will help you measure and track your workload and ticket trends over time to determine the best approach to optimize your service desk staffing to meet demand.
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Despite growing awareness of the DEI challenges women face in the tech industry, the deep knowledge and actions needed to create change are lagging.
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Architecture & Engineering Cloud Storage Gateways Report
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