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Design a VIP Experience for Your Service DeskDesign a VIP support model for the service desk that meets the needs of your executives – but doesn’t negatively impact service delivery to the rest of the organization –... |
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Design a VIP Experience for Your Service Desk StoryboardDesign a VIP support model for the service desk that meets the needs of your executives but doesn’t negatively impact service delivery to the rest of the organization by... |
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Service Desk VIP Procedures TemplateUse this template to document your service desk procedures for handling VIP or executive tickets. |
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VIP Support Process Workflow ExampleUse this template as an example to follow and document your own VIP support process. |
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VIP Support Service Communication TemplateCustomize this template to communicate and market the VIP service to its stakeholders and users. |
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Address the Digital Divide in K-12 EducationRead this report to address equity in technology for students in K-12 education. This report looks at solutions to the two primary issues of connectivity and devices. |
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Address the Digital Divide in K-12 Education StoryboardRead this report to address equity in technology for students in K-12 education. |
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Duty of Care for Student Devices Policy TemplateThis policy template supports the policy for K-12 students who receive a device from the school or district. |
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Build Foundational Structures With Information ArchitectureThe structural state of org-wide solutions lacks consistency, standardization, and fortitude. Knowledge is either duplicated or lost as a result. The problems are too much... |
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Information Standards GuideThis guide summarizes best practice information management and information architecture organizations and frameworks. |
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