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Capture initiatives to educate staff and drive buy-in from senior leadership on improvements to your incident and problem management processes.
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Identify, prioritize, and present initiatives to improve incident and problem management.
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Mastering a cost-effective approach to cybersecurity and data protection compliance can provide organizations with a clear strategic advantage. Take control of your...
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With remote work becoming a normal employee offering for many organizations, self-serve/self-solve becoming more prominent, and a common call out to improve customer...
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With remote work becoming a normal employee offering for many organizations, self-serve/self-solve becoming more prominent, and a common call out to improve customer...
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Use the template to build out your proposal to transform your field technical support services.
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Canadian labor shortages are widespread, affecting almost every sector. As a result, government employers need to get out there quickly to ensure that public service is...
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An update on recent changes in the first half of 2022 that relate to changes in Oracle’s licensing and support policies, audit practices, and commercial partnerships.
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The cloud is a multifaceted concept with lots of upside, but lots of potential downside as well, if used improperly. This blueprint will help you bring stakeholders...
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Use this blueprint to drive consensus by outlining how your organization will use the cloud. Define the strategic statements around people, processes, and technology to...
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