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Service Desk VIP Procedures Template

Use this template to document your service desk procedures for handling VIP or executive tickets.

VIP Support Process Workflow Example

Use this template as an example to follow and document your own VIP support process.

VIP Support Service Communication Template

Customize this template to communicate and market the VIP service to its stakeholders and users.

Address the Digital Divide in K-12 Education

Read this report to address equity in technology for students in K-12 education. This report looks at solutions to the two primary issues of connectivity and devices.

Address the Digital Divide in K-12 Education Storyboard

Read this report to address equity in technology for students in K-12 education.

Duty of Care for Student Devices Policy Template

This policy template supports the policy for K-12 students who receive a device from the school or district.

Build Foundational Structures With Information Architecture

The structural state of org-wide solutions lacks consistency, standardization, and fortitude. Knowledge is either duplicated or lost as a result. The problems are too much...

Information Standards Guide

This guide summarizes best practice information management and information architecture organizations and frameworks.

ERP Requirements Template

Use this tool to collect ERP requirements in alignment with the major functional areas of ERP.

HRIS Requirements Template

Use this tool to collect HRIS requirements in alignment with the major functional areas of HRIS.
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