All Research
Topics
Insurance Providers Can Meet Business and Customer Needs With AI-Enabled PAS, Says Info-Tech Research GroupWith the insurance industry facing significant challenges, Info-Tech Research Group’s newly published blueprint offers critical guidance to life and annuity insurers on... |
|
AI Transformation Brief – October 2024The latest AI news on regulations from the United Nations and the state of California along with the latest global AI ranking of nations, the Nobel Prize awarded to AI... |
|
BCP Recovery Playbook for ManufacturingThis playbook helps you document processes and additional details to support BCP.. |
|
Four-Step Strategy to Modernize IAM Systems and Mitigate Unauthorized Access Risks Explained in New Blueprint From Info-Tech Research GroupA new research-backed blueprint from Info-Tech Research Group offers security leaders a comprehensive, proactive approach to modernizing identity and access management... |
|
Revolutionize Your Customer OnboardingOnboarding is the most important step in the customer journey. It kicks off and establishes the tone for the customer relationship and sets customers up for success and... |
|
Sample Communication PlanA sample template to guide your communications around the integration and implementation of your overall service desk improvement initiatives. |
|
Service Desk RoadmapThe Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project. |
|
Incident Management and Service Desk WorkflowsA repository of typical workflows. |
|
Optimizing AI for Service Providers: Info-Tech Research Group Details the Importance of Strategic LLM SelectionA new resource from Info-Tech Research Group offers a strategic framework for evaluating large language models (LLMs) in the service providers industry based on cognitive,... |
|
Securing the Identity Perimeter: An In-Depth Look at SpecterOps and BloodHound EnterpriseI speak to many cybersecurity vendors, some are good, some are not memorable, but others excel. Recently, one company I briefed with stood out to me for its innovative... |
|
